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Help centre · Your website

Your domain name

A new domain

Choose it at checkout or search on our Domains page. We register it, point it at your website and renew it automatically while your plan is active.

A domain you already have

At checkout, choose I already have one. We'll either connect it to your new website or transfer it to us so we can manage it. We may need a transfer code (also called an auth or EPP code) from your current provider; we'll tell you if we do.

Who owns the domain

This depends on how you pay and where you are. Our Terms explain it in full.

  • With a hosting plan: domains we register are held by us while you're with us, and moved into your name after 18 paid months or if you buy your website outright.
  • In Australia and Canada: registry rules mean the domain is always registered in your name. We just manage it for you.
  • If you buy your website outright: the domain is moved into your name.

Moving your domain away

  1. In Account → Domains, click Request auth/EPP code next to the domain.
  2. Unless your website was bought outright (or you've reached 18 paid months), an early exit fee may apply first. We'll invoice it.
  3. We unlock the domain. You'll then see a Show transfer code button; give that code to your new provider. For .uk domains, we change the "IPS tag" to your new provider instead; just tell us their tag.