Help centre · Your website
Your domain name
A new domain
Choose it at checkout or search on our Domains page. We register it, point it at your website and renew it automatically while your plan is active.
A domain you already have
At checkout, choose I already have one. We'll either connect it to your new website or transfer it to us so we can manage it. We may need a transfer code (also called an auth or EPP code) from your current provider; we'll tell you if we do.
Who owns the domain
This depends on how you pay and where you are. Our Terms explain it in full.
- With a hosting plan: domains we register are held by us while you're with us, and moved into your name after 18 paid months or if you buy your website outright.
- In Australia and Canada: registry rules mean the domain is always registered in your name. We just manage it for you.
- If you buy your website outright: the domain is moved into your name.
Moving your domain away
- In Account → Domains, click Request auth/EPP code next to the domain.
- Unless your website was bought outright (or you've reached 18 paid months), an early exit fee may apply first. We'll invoice it.
- We unlock the domain. You'll then see a Show transfer code button; give that code to your new provider. For .uk domains, we change the "IPS tag" to your new provider instead; just tell us their tag.
