FAQ
Straight answers, no small print.
Pricing & the free offer
Yes. We design your new website at no cost and with no obligation. If you love it, you choose a hosting plan from £39/month. If not, you walk away and owe nothing.
There isn’t one. We make money from hosting and looking after websites, not from design fees. We design first so you can judge the result before spending anything.
Yes, cancel any time from your account. We will give you an export of your website content. Moving a domain we registered for you to another provider carries a one-off transfer fee shown on our pricing page.
Domains
Yes. Your domain is registered for your business and you keep full ownership rights. We simply manage the technical side for you.
Process
Most designs are ready within a few working days. Once you are happy, going live usually takes 1–2 working days (domain transfers can take up to 5 days).
SEO & GEO
Generative Engine Optimisation — making sure AI assistants such as ChatGPT, Gemini, Copilot and Perplexity understand and recommend your business. It includes structured data, llms.txt and answer-ready content.
Design
We build around your own real photographs wherever possible. Where we need extra imagery we only use properly licensed images — never copied from other websites.
Every design is tested at phone, tablet and desktop sizes before you see it. Google indexes the mobile version first, so we design mobile-first.
Support & edits
Yes. Essential includes one small edit per month and Business and Pro include unlimited small edits — just send a request from your account.
Hosting
On fast, secure UK-focused hosting with free SSL, daily backups and monitoring.
apps
Yes. We design and develop native iOS apps (Swift/SwiftUI), native Android apps (Kotlin/Jetpack Compose) and cross-platform apps with React Native or Flutter. We recommend the best fit for your budget after a free discovery call.
Every app is different, so we quote a fixed price after a free discovery call and a free design concept — no hourly surprises. Starting prices for our discovery workshop and app care plan are on our pricing page.
At the time of writing, Apple’s Developer Program costs US$99 a year and Google Play has a one-off US$25 registration fee. Commission applies to digital goods sold in the app (commonly 15% for smaller businesses, 30% otherwise); real-world services such as bookings or food orders can usually use normal card payments.
You do. Once the project is paid for, the source code and design files are yours and the app is published under your own Apple and Google developer accounts.
Still wondering? Just ask.
Two minutes to request. No card, no contract, no pressure.
