Billing, your card and invoices

Your card is held securely by Stripe

When you pay, your card is saved by Stripe, our payment provider, so your monthly or yearly payments go through automatically. We never see or store your card number; we only see the type and last four digits (for example "Visa •••• 4242").

Change your card, download invoices, or change plan

1. Sign in to your account and go to Billing.
2. Click Open billing portal. This opens Stripe's secure billing page.
3. There you can update your card, download any invoice or receipt, and see upcoming payments.

To move between monthly and yearly, or to a different plan, use the billing page or send us an edit request.

Tax

All our prices include VAT (GST in Australia and New Zealand), so the price you see is the price you pay.

When you're charged

• Monthly plans and add-ons: on the same date each month.
• Yearly plans: once a year, saving 10% compared with paying monthly.
• One-off items (like a logo or an SEO audit): once, at checkout.
• If you bought monthly and yearly items together, they are two separate payments on the same card.

If a payment fails

We'll email you, and Stripe tries again over the next few days. Please update your card in Billing as soon as you can. If payment can't be taken, your website may be paused until it's sorted.

Your orders

Account → Orders lists everything you've bought, with dates and amounts.